I've been out of town but I think your "luv" for the Point is truly heartwarming!  But seriously, is there somewhere that there is a list or a regular posting of who has won each day?  All I see is the quick memo in my office and since I've been gone I would like to see what else people have done besides just the one person daily.

This is probably more of a post for the point 2 staff but thought you might know.

I would think that Point2 has a copyright on the use of anything that appears to use their Point2 name just like any franchise controls the useage of their name in any URL. You might want to check this out before spending much time or money on the domain name.

I'm thinking the snow and cold has gone to your head!  I hate Point2 customer service or the lack thereof!  Issues only receive a cursory response that most of the time has nothing to do with the issue.  It takes me several attempts and several weeks to resolve issues.  If this wasn't what my broker wanted me to use....I'd be out of here!

Point2 has a long way to go to deserve such admoration!

I have had the opposite experience as you Donna.  Customer service from Point 2 has always been speedy and attentive.  One of them even called me on a Sunday with an issue I was having.  We have been with them for several years now and one painful change was the neighbourhood issue.  The neighbourhoods here on PEI were a mess in the beginning but the customer service staff worked closely with me to fix the problem and even gave me a free neighbourhood for a quarter for my assistance.  

No bad experience yet.

LOL - I have no idea what Al's post is all about.  Must be an 'inside' story???

Donna, I am sorry to hear that you've had problems.  I have found P2 customer service to be the best of any company I've ever dealt with and am really surprised that you've had trouble... unless you have a standard site, maybe.  With professional and premium, Customer Service is just a phone call away and the folks that assist you are extremely polite and knowledgeable.  If they have to check on something they respond back very quickly.

If you have a free site, you are already getting far more than you are paying for.... no?  

Sorry to see that your having problems Donna, but your post suggests you really don't want anythying to do with Point 2. That's a shame, I like many others have had excellent customer service since  I started with the free site and moved up to the Professional site.

My questions and concerns are usually answered within 24 hours and seldom take even a phone call.

I also think you have a smart broker who provides you with a free web site. Most brokers don't have the time energy or money to provide this to their salespeople.

I think this was simply Al's attempt at $100 for a simple $8.95 fee and just for fun. And Ron won again.

Point2 has always provided me with excellent customer service - even before they pushed their content to the edge of the net via Akamai.  Not a better service exists for the money.  I beseech any isolated complainers to name a better service.

Al, you are so right about Point2 customer service and especially the quality service to the free accounts. I also started free and it was fine but when you want to take it to the next level, look at all we get. And i Love Point 2 also; thanks, Brendan, to you and your team.