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Thank you, Donna, for being a professional.

By: John Bourassa
Wednesday, June 06, 2007 8:29 PM

Last night, at around 8:45 pm, before sending me an offer, one of my well respected “compadra”, Donna called me to ask all pertinent information about one of the properties I am selling.  After 45 minutes of delightful conversation, she smitten me with the "true professional” she is in our business.  (Agents like her can call me even in the middle of the night, if they need to.)

 

She had some uncertain issues about my listing she had visited with her buyers yesterday.  Yet, she cleverly danced around those questions to keep all confidential edge for her buyer; she was not embarrassed to ask about those gray areas.  This morning, I received, via email, an offer that was flawless.  All the dots were on teh "i"s and the bars on al "t"s.  Plus she placed two detailed conditional requests which I didn’t have to guess what they meant.  Today, we got the deal accepted by the seller in a proficient and expedient manner.

 

Isn’t that refreshing to work with such competent colleagues?

 

Sometimes I receive hair-raising offers that make me wonder “how did that agent managed to pass his/her real estate exam?”  Who is working in that office?  -  Blanks not filled in, hand-written changes or scribbles not initialed by the buyer(s), no folio number, ambiguous and incomplete sentences in the “Special Clause” segment of the offer where I have to guess what it is or decipher the handwriting like a doctor’s prescription or no required addenda (Lead Based-Paint, Condo Addendum, etc.) as it is my responsibility to provide all that information to save that agent’s a..

 

Today, I have become a proponent in favor of genetic splicing and cloning.  We need more Donnas in our profession.

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Comments

Cathy  Clark
Member Since '06

Cathy Clark said:

Before I got to the second paragraph, I thought "how refreshing!"

Yeah, we need a lot more Donna's, and fewer PrimaDonnas.

June 6, 2007 7:00 PM
John  Bourassa
Member Since '03

John Bourassa said:

Cathy, great reply!

John

June 6, 2007 7:06 PM
Jana  Davis & Marcia Demerjian
Member Since '05

Jana Davis & Marcia Demerjian said:

With the electronic forms available I can't understand how these agents miss half the information.  I see it as a sign of lazy...  

June 6, 2007 7:39 PM
John  Bourassa
Member Since '03

John Bourassa said:

Not only that, they write information in "text messaging" lingo.

June 6, 2007 8:02 PM
Mary Welch
Member Since '04

Mary Welch said:

One of my pet peeves is they don't bother to look at the mls to see what the listing agent is, I am either sellers agent, transaction broker or designated agent, 3 things to pick from, look on the mls it tells you what I am, but instead they leave that blank. duh

June 6, 2007 8:53 PM
Todd Clark
Member Since '06

Todd Clark said:

I had 2 offers today that didn't even have the buyers and sellers names filled in. I had to look on the promissory note to find out who signature that was.

What the heck?

June 6, 2007 9:45 PM
Klaus Nicholson
Member Since '07

Klaus Nicholson said:

John and Mary, I promise when I send you an offer all your information(including phone and fax numbers) will be on the offer in plain concise English.  NotaDonna.  

June 7, 2007 8:37 AM

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My comments herein are not authotitative; they are humble expressions of my wanderous mind or they are recollections of my past or present real estate experiences, whether they are good or bad. Hopefully, someone may profit from them.