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Charlotte Real Estate Update

Dealing With The Media....

By: Lori Bee, NC/SC Owner/BIC
Thursday, October 09, 2008 2:19 PM

...ESPECIALLY WHEN THEY PICK AND CHOOSE WHAT THEY WANT TO HEAR!


I had the unique opportunity to speak to the media not once, but twice this past week, while at the NC Association of REALTORS Convention, earlier this week. Well, that was an eye opening experience for me!

First was a News 14 TV Interview... http://news14.com/Video/BuildASX.ashx?vids=71687&StationId=5&am...

Well, it was very interesting to me to see what "tidbits" they edit out to get what they "want to hear." My comments were much more upbeat and positive for the future in actuality, but this interview was just the tip of the iceberg. Overall, this story wasn't a horrible report.

However, in the Tuesday edition of the Charlotte Observer, I was (MIS) Quoted as saying my business was down 50%. While I did state that, it was NOT the end of my sentence! Nor the beginning! My "quote" was prefaced that my particular market had a double whammy, because not only were we hit here in Union County with the market downturn, that the new APFO's (adequate public facility ordinances - i.e. tax on new construction), and other anti-growth measures, as well as the sewer moratorium, which all affects new construction (my primary focus - now changing! )... had hit us as well. Union County was the 6th fastest growing county in the NATION last year, but I doubt if it will be in the top 20 next.

I hate it more than anyone that my business has slowed, but I also told the Observer that my year last year, was a BANNER year, so it's hard to compare and I am just back to a "normal" market year. Of course, they didn't say all that. (But I will be happy to take your referrals now! LOL Wink)

The Observer then took all that out and made it seem like the entire market was down 50% in Waxhaw, when the resale market is actually doing pretty well. Just great! I took quite a bit of razzing at the NCAR Convention for the piece. But I also found it interesting that I also had MANY agents come up to me and say... "Finally someone telling the truth."

Which also makes me wonder, how do you be honest and upbeat (I was trying really hard!)? I know a lot of complaints have been issued against the National Association of REALTORS for not being totally forthright with their market reporting, and that their "It's a great time to buy campaign!", which I personally like, makes it hard to get sellers to also be realistic with pricing and selling terms. So where is the balance? Can it even be done?

I don't think either being "chicken little" OR the "ostrich" with my head in the sand, is a good way to go, but the media always seems to put their slant on the story, no matter how balanced and accurate you try to be.

So in hindsight, I am thinking... how do we talk to the media, or should we even try? How do we chose our words carefully. Hence the reason for my post. My experience should serve as a warning... Your words can and will be taken out of context. But it's also a reminder that in ALL things that the media reports on, that we need to keep in the back of our mind, that those things too, also might not be fair and balanced reporting either. Be careful out there.

Post your bad experiences, warnings, or even good ones here... I'd really like to learn more about what everyone else has to say. And I hope everyone will take a moment to "read between the lines" and re-evaluate the information provided to you by the news outlets.
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Comments

Phil Anderson
Member Since '04

Phil Anderson said:

Sadly, doom and gloom sells papers....

About 15 years ago, I was lucky enough to take a class on how to respond when an aggressive reporter pops up and sticks a mike in your face.

What I took away from it was that you breathe, try your best, and let it go.  IF the video editor wants to twist your words, there's nothing you can do about it, as anything can be taken out of context.

You sounded great, Lori, and I'm sure it bothers you A LOT more than it bothers anyone else!

October 9, 2008 12:47 PM
The C Team
Member Since '04

The C Team said:

It is too bad, but Phil hit it right on the nose, misery sells, and no one wants to call the media on that fact.  I thought that you looked and sounded fine in the interview, I am sure much of what you said ended up on the editing floor so to speak.  It wasn't the worst report that I have seen.

October 9, 2008 3:20 PM
Gary Morris
Member Since '07

Gary Morris said:

I agree with what has already been said. One thing you could do that may help reinforce what you DID say is to write a letter to the editor of the "Charlotte Observer". Say in a couple of paragraphs what was left out of your interview with them.

I try to blog (on my P2 site and others) with an upbeat attitude, always prompting buyers to get off the fence. With sellers, I explain upfront that the home needs to be priced right from the start and let them know that it will take longer to sell than it did a few years ago.

Our market here in Indianapolis is down, but not double digits like the coastal areas. We have a tremendous amount of REO's on our hands and until we can get them moved, it is going to be tough for the sellers.

Best wishes to all...happy selling.

October 9, 2008 10:43 PM
Lori Bee, NC/SC Owner/BIC
Member Since '03

Lori Bee, NC/SC Owner/BIC said:

Had a great idea from a poster on the P2 boards that we should all write editorials to the media asking them, "what is the media going to do now that the economy is down, and all the REALTORS are spending their advertising dollars on internet marketing? How bad are your ad sales down?  It must be awful for you..."

Give them some of their own medicine.  I actually thought it was a pretty good idea!

October 17, 2008 1:48 PM
Matt Maxwell
Member Since '03

Matt Maxwell said:

I hear you.  60 minutes came to town last week and spent about 30 min with me. A bit nervous on the story.

November 8, 2008 6:27 PM

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Lori Bee, NC/SC Owner/BIC
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Lori Bee, NC/SC Owner/BIC
Member Since '03

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