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Gail Griffin

Short Sale Syndrome

By: Gail Griffin
Monday, January 07, 2008 10:42 AM

Recently I processed an accepted offer on a short sale listing. All was competed on the offer and I opened escrow. After three days, escrow had not received the deposit check from the buyer's agent. After contacting the agent, he said his clients had no intention of opening escrow and that they were making multiple offers on many short sale homes they liked. Once they received bank approval on their offers, they would choose which one they wanted. He then said his clients would cancel the escrow...which he never bothered to do.

Is this an acceptable and ethical business practice? Has anyone else had this happen?

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Comments

Candice A Donofrio
Member Since '07

Candice A Donofrio said:

Gail, well, now you know that next time you get an offer from this particular agent, to write in any counter offer that he/she has to to present buyer's deposit in certified funds with x days of execution or the offer is voidable.

I'd be interested to see what legal had to say about it, since the buyers' intention from the get-go was to sign a legal document and not perform (as opposed to, oops we made a terrible mistake and want to change our mind).

The line that then gets blurry is, is the agent acting in clients best interest by not disclosing -- or are they acting in concert with the buyer to fraudently withhold information that would hinder the seller's ability to make an informed decision?

The other question is, would specific performance come into it?

Also, don't your escrow companies slap a cancellation fee on the parties? How do they collect it without any earnest monies?

If a buyer wants to make multiple offers on properties, fine. But we're disclosing it.

I ask the buyers, "Are you prepared to buy [x number of] houses if the sellers all approve and deliver the executed back to you?"

Having thought all those thoughts out loud . . . someone call Gene, he's sat on ProStds boards. He would know this one!  LOL

January 7, 2008 2:38 PM
Gregory Bain
Member Since '03

Gregory Bain said:

Gail, this is why "used" or "previously owner" car salesman rank ahead of real estate agents in public perception for ethics. You won't find this "buyer" pulling this kind of activity at an auto auction. Of course, the agent learned it from his broker - who is most likely a voting member of the NAR and the local board. We see the enemy and he is us.

January 7, 2008 3:18 PM
Dennis  Jonas
Member Since '07

Dennis Jonas said:

In our state, all material facts must be disclosed to both buyer and seller, at time of offer seller has the right to know if the buyer plan to close the transaction.  Once the buyer's agent learns that the buyer has no intention of closing, that buyer's agent by rules and regulations is required to inform the seller.  I also believe that the seller should be informed of what the buyer is doing, because that material fact could/would make a difference in the sellers response to the offer, therefor making it a material fact.  This response is based on our state rules and regulations, but my guess is that in most states all material facts must be disclosed.

January 7, 2008 6:27 PM
Gail Griffin
Member Since '03

Gail Griffin said:

Your thoughts and suggestions were mine as well. The agent did not disclose their intent until I called him asking for the earnest deposit to be sent to escrow. He was surprised when I suggested he was working in a manner contrary to CA real estate law and ethics. He said his and many other brokers do this on a regular basis and he assumed I knew that…thus my post to get your opinions!

He expected the offer was to sit in my file until the bank came with the approval and then check back with him to see if his clients had found another home. I told him that was not going to happen and my broker would not allow it as well. The escrow company had no clout without earnest money and my client obviously had no money to pursue anything legally.

What really frustrates me is that there is little one can do when something like this happens other than hire an attorney and few people buying and selling homes can afford one.

January 7, 2008 7:49 PM
Candice A Donofrio
Member Since '07

Candice A Donofrio said:

No more blurry line . . .  :)

In AZ, Lombardo vs. Albu 2000 addressed the issue of disclosure vs confidentiality.

http://www.mcrazlaw.com/article.php?ArticleID=26

In that case, the disclosure was withheld that the buyers could not perform because of financial difficulties.

In this case, the buyers would not perform but it still affects the seller's ability to make an informed decision. The agent knew and deliberately withheld like Dennis said, a material fact.

This is a VERY interesting issue.

January 7, 2008 10:15 PM
Gail Griffin
Member Since '03

Gail Griffin said:

Candice...thank you for taking the time to research and retrieve that information. I printed out the article and will share it with my broker. It is interesting...the selling agent mentioned in an email after I requested the deposit check be sent to escrow, that his buyers could now not get the loan they needed along with telling me his clients were also making offers on other properties. This may have been a way to cover his liability.

January 8, 2008 8:07 PM
Corie Seymour
Member Since '06

Corie Seymour said:

Gail & Candace... Very important stuff. (and embarrasing). I have been doing this a long time and have gotten this wrong more than once.

I never did like the feel of it but thought confidentiallity trumped disclosure in cases of this type.

Thanks

January 9, 2008 4:58 AM
Corie Seymour
Member Since '06

Corie Seymour said:

Sorry Candice !!! Not my day, or week, or month.

January 9, 2008 12:23 PM
Candice A Donofrio
Member Since '07

Candice A Donofrio said:

Gail, I don't think that will help him as far as covering his butt. The disclosure needs to be made to accompany the purchase contract. But it's good for you that he tried. He cannot say he didn't know.

It's okay, Corie! We are all so conditioned to 'confidentiality forever' when it comes to our clients. And just like you said, it 'feels off'. That's why that case was so landmark.

Client with multi offers who can't qualify. What a prize! LOL

January 9, 2008 5:25 PM
Jana Davis & Virginia Houghton
Member Since '05

Jana Davis & Virginia Houghton said:

Gail it is late and has been a long week, but it sounds like you opened escrow before you got lender approval?  

With a short sale you now have two sellers, the owner of the property and the lender.  Without the lender's approval you do not have a deal, as they have the last say.  And from what I am finding that last say has been "not sufficient" more often then not!  We have been covering everyone by putting in the offer, that all contingencies and the deposit are to start with lender approval.  Our seller does not sign the offer until the lender has approved that offer.  (Don't forget the PAA form and short sale addendum).  Plus you do not want to take this property off the market until you have lender approval also.  You really do not have a deal without it.  You do want to order and Prelim, to make sure there are no surprises, and ask escrow to order payoffs (if any) and do the most precise HUD as possible (as they will hold you to what you summit with the offers).  Good luck with the Short Sale.  If you need anything feel free to email me.

Jana

January 11, 2008 10:30 PM
Gail Griffin
Member Since '03

Gail Griffin said:

Jana,

What you are saying is exactly what I wanted to do and makes more sense to me than what I was instructed to do! I was told to complete the offer and open escrow! (This was my first short sale).

I did the PAAs and Short Sale Addendums. I submitted two offers to the bank after the initial escrow was cancelled and put the listing back on actiive status. All this was done two months before the bank finally communicated with me. One was rejected and the other would have been entertained, but by the time the bank had finally finished their examination of the offers and BPO, it was too late... the buyers had found another home. I called and called for 6 weeks almost harrassing them to no avail. Most of the time I could not get through to the bank at all. It was very frustrating!

Thanks Jana!

January 13, 2008 7:29 PM
Jana Davis & Virginia Houghton
Member Since '05

Jana Davis & Virginia Houghton said:

Gail get your workout reps email address.  Unless you catch them picking up the phone they will not call you back in any timely manner.  Not sure they even listen to their phone messages.  Do everything by email.  Fax the offers, etc. to their email.  Make sure you put the loan number on all pages.  And just be ready to wait.  Hint they don't seem to want to deal until it gets close to the auction date.  They are losing thousands of dollars by this policy, but that seems to be the norm.  Don't spend a lot of money on this property.  

Jana

January 17, 2008 3:19 PM
Gregory Bain
Member Since '03

Gregory Bain said:

Gail, here is the rub. The NAR and your local board have NO RULES on how to post or list a "short" sale. You might as well take a $500,000 home and advertise it as a $200,000 list price with the phrase "subject to third party approval" in the remarks. The bank is not going to accept it and the agent who posts the listing (9 times out of 10) never even called the bank to see what they would accept. It's a crap shoot. But, I'm sure someone will pull out the "code" book and show me where it is all on the up and up. Why don't the people like us?

January 17, 2008 3:28 PM
Candice A Donofrio
Member Since '07

Candice A Donofrio said:

[Greg sez: Why don't the people like us?]

They hate us because we're beautiful!   LOL

Our MLS is debating whether to prohibit short sale listings completely.

January 17, 2008 7:55 PM
Gregory Bain
Member Since '03

Gregory Bain said:

Well, I can see by your picture that you are indeed. Me? The reason I use the lighthouse. Anyway, "I like me and so should you. I'm a nice fellow and I deserve to be happy." - from the Saturday Night Live

http://youtube.com/watch?v=3xqKkLlCfLE

January 17, 2008 8:56 PM
Gail Griffin
Member Since '03

Gail Griffin said:

I feel for the people in financial stress and a successful short sale can help with their resulting credit problems. I'm glad Congress passed the tax break on the forgiven portion of debt on a short sale, but if short sale listings are prohibited on an MLS, that will make matters even worse for distressed owners.

January 20, 2008 4:37 PM
Mipeco Realty, Inc -  Michaela Krestenic, Broker-Owner
Member Since '03

Mipeco Realty, Inc - Michaela Krestenic, Broker-Owner said:

Personally, I haven't dealt with any short-sales yet. But sounds to me that they are even more hassle than foreclosures?

January 21, 2008 4:46 PM
Gregory Bain
Member Since '03

Gregory Bain said:

Gail, I am not saying to prohibit Short Sale listings. I just want some standards. An agent can post any listing as a "Short Sale" and have never even spoken with the bank about the home owners hardship circumstance. No appraisal. Not even a telephone call or bank letter in file - just list it at whatever amount will draw attention to the home. And, then they place in the comment section "subject to third party approval". It is wrong and in my opinion UNETHICAL to lure in a potential buyer with listings posted at a dollar value that the bank won't approve. In most cases the bank won't even acknowledge there is a hardship - just an owner who wants out of their contactual agreement.

January 21, 2008 8:20 PM

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