I used to use the laptop but found that technology could get in the way of relationship.  I went back to a book.  Will be adding a pre-listing presentation to web, with password protection... to prep the seller for the listing presentation....  

I love tech but have feel that the laptop method gets in the way of building rapport.  IMO it seems to reduce open conversation and places the focus on the laptop.  I want to talk less and listen more. I want to look into the eyes of my propspects not the top or side of their heads as they stare at the pc.  I am sure that there are many agents using outstanding laptop based presentations that would disagree and I would enjoy hearing form them.

I too tried a glitzy laptop presentation and quickly went back to a book.  The laptop I think just reaffirmed to the client they were just another cookie cutter listing, that tomorrow I would be showing the same presentation to the next owner.

It dose seem to Foster a much more personal relationship when you use a brick and mortar presentation.  It allows your client and you to flow with the conversation answer and ask questions.

I will say in my presentation I have reduced materials that are generic in toting the brokerage, statistics and such.  It is mainly comprised of educating the client on the current market conditions, reviewing the comps for the area, then my recent track record of sales and a comprehensive marketing program.

I am a tablet addict. I do not find that I lose intimacy, but gain intimacy and respect. Of course it helps having the swival and tilt screen. Because of email communication and phone calls, rapport is established long before listing appointments. Actually, listing introduction may be an ongoing process up to the appointmen. The appointment is to finish up the listing details.