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The danger behind an open house. Is your personal sefety at risk??

By: Kevin and Christina Stevens
Friday, July 13, 2007 5:26 PM

I have read some horror stories regarding robberies and deaths at open houses across the country.  I remember a lady who work for a builder from Dallas not to long ago.  She was robbed and killed.

I have never been scared to do hardly anything until the day a weirdo walked into one of my last opens.

This open was fairly busy do to my excessive canvasing of the area with flyer's.  I was desperate to get these people out of a dreaded loan issue so I over did it a bit.  The guy comes in with a loan companies booklet.  He explains that he is a mortgage representative for so and so company.  He proceeds to hand me his brochure and then states that he has since moved to another company but thought it did not matter, so he would give me the old info anyway.  He could not remember the info for his new firm.  The entire time he is saying, as he moves closer and closer, that it has been a long day and he is hot.  I tried to keep a comfortable space between us but he was not getting the picture.  I had some snacks and refreshments out.  He ate 50 cookies (no exaggeration- I tend to over feed at these things) as if he had never eaten before.  He drank 2 bottled waters right in front of me (it was hot but it's not like he was at a marathon).  All the time he remained  right beside me.  He smelled and did not have a professional appearance.  I finally keep inching my way to the door and made my way out to the front yard.  I continued to conversation in the yard so that the neighbor beside me could see both of us (she had offered to look out for me when I was having an open-sweet lady).  He left after I told him he needed to go so I could close up.  I called my husband who was 2 streets away at out home.  This was not some bad area of town.  I was in a  $400K house.  He came over, with our kids to help me close up just in case the weird guy reappeared.

Later that night (around 9:00) some man started calling my real estate cell.  I had offered a small gift (which was a dollar store candle) to anyone who was interested in visiting the home.  The man, who sounded like the same guy, called me every curse word in the book.  He called 3 times (2 he spoke with my husband) before we told him the police were being called.  The main portion of his call was to curse me out b/c he did not remember to get his visiting gift.  May have been a weird coincidence but that guy was just not right.  I can't even put it into words.

I guess there are weirdo's everywhere.  I just have not felt the same about an open.  I will do them if needed to passive  a client but not alone, not ever again.  It just does not seem worth the risk at such a small return rate.

This brought up quite a bit of conversation in our home.  Should a female or male agent consider some type of protection?  Should we work on a buddy system?  My grandmother practically forbid me to do an open again.

Before I left Coldwell Banker we had to copy the ID of any client we were taking in our car.  We were to do this in front of our office secretary so they knew another person laid eyes on them.  The brokers at CB United wanted us to buddy up when showing (as if that was going to work when dealing with  commission).  I was always fine since I had my husband.  I did not get any type of uneasy feeling until I went the real estate business solo in Vegas.  He just did not have the time to get his license when we were out that way for a year and a half so I had no choice.

I just think as agents we need to worry about ourselves a bit more then the sale sometimes.  I think we are any easy target for criminals (not to mention dead beat prospects).

Would love to hear your experience or thoughts.

 

 

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Comments

Megan Manton ABR
Member Since '07

Megan Manton ABR said:

I no longer do open houses for safety issues for me and my client's homes.  If I absolutely had to do one in the future to satisfy a client I will have my gun.  Did I mention I grew up in south GA?  We play with guns like yankees play in the snow.

July 13, 2007 6:51 PM
Kevin and Christina Stevens
Member Since '06

Kevin and Christina Stevens said:

I am from Texas so I understand and will follow your rules.  I can't wait to visit GA.  It looks so beautiful.

I am thinking about working on my concealed handgun license just for reason like the above.  Lord I hope I never have to use it but if it is me or them I know what to do.

Thanks for the clever response.  I agree 100%.  Watch us get gun bashed here.  Us southern girls have to stick together.

July 13, 2007 7:13 PM
Kevin and Christina Stevens
Member Since '06

Kevin and Christina Stevens said:

Just to clarify that was me christina posting.  I realized I am on our San Antonio site and I have a pciture of Kevin and our son Hunter up. (can't tell were from the south with a kid named Hunter can you).  We have 2 sites so I get confused.  He would just die.  I hope he never decided to read these things.

July 13, 2007 7:15 PM
Megan Manton ABR
Member Since '07

Megan Manton ABR said:

We do have to stick together on this one.

July 13, 2007 7:39 PM
Belinda Walker
Member Since '06

Belinda Walker said:

I'm from Texas, too.  I used to have my very own .38 police special and I knew how to shoot it!

I don't have that gun anymore.  My husband, who is from Massachusettes, totally flipped out when he found out I had it.  

July 13, 2007 7:47 PM
Jay & Francy Thompson  REALTORS®
Member Since '05

Jay & Francy Thompson REALTORS® said:

We rarely hold open houses, but if we do, I will not let Francy do one alone.

Although she is a great shot....

July 13, 2007 10:38 PM
Radley Reiff
Member Since '04

Radley Reiff said:

Me and my junior partner work Open Houses constantly except during football season.... in terms of safety, we have multiple, multiple precautions.

I will not disclose all here but we have code words, text messages, call back systems, everything is in place.  Not just open houses but also showing property.  

This is serious issue and we take seriously.  However, Open Houses are great for business and general goodwill and we do them well and we do them constantly.

If you want specific tips, call or email me and I will tell you what we do.

July 13, 2007 10:58 PM
Dan  Grammatica, e-PRO
Member Since '05

Dan Grammatica, e-PRO said:

Don't do Open Houses alone. Take a loan officer, another agent, friend, or even have the seller wonder around the house or neighborhood.

Megan: If you have to take a gun.....don't go!

July 14, 2007 7:21 AM
Dan  Grammatica, e-PRO
Member Since '05

Dan Grammatica, e-PRO said:

Did they ever solve the Dallas case? There was one in the Philly or DC area too, I think.

July 14, 2007 7:23 AM
Team Stevens
Member Since '03

Team Stevens said:

The loan officer cancelled on me a half an hour before the open so I was not happy.  My husband and I talked about him coming but since he had no license we were afraid he would run his mouth.  It's hard to not talk RE when you are in the business, plus we can't just rub a bottle and have a babysitter appear.  Our entire family lives in Texas.  At the time we were in Vegas.  Now were back in Texas so we can team up again if needed.  Even when you are in 2's anything could happen.

I think Radley is right.  No more chancing if after that.  

I am not sure about the outcome in Dallas Dan.  I don't live in that area and only heard the initial incident.

Just tragic.  You would think the builder would have made sure they we working in 2's.  May have been a situation like mine where the other half called off for some reason.

July 14, 2007 10:42 AM
Velda Miller
Member Since '03

Velda Miller said:

I think a gun is extreme but see nothing wrong with pepper spray on your keyring.  

I don't do open houses very often now but even when I did I never felt scared but this is a pretty calm place.  I have had a couple of instances when previewing a vacant home or out taking a pic of one of my HUDs when someone came into the home without being invited.  They were just curious but I do close the door behind me now when I'm alone.

:D

You could post a sign on the door that says "smile, when you enter this home your picture will be taken as a security precaution and automatically stored at a remote location"  whether it really is or not.    ......OR, you could just not do open house tours unless the owner agrees to hire security   .... OR how do you know that 2 are any safer than 1 because some criminals work in pairs and could easily take care of 2 people.  :D

IMO, if you need a gun at an open house: (1) you don't need to be doing open houses and, (2) you need to tell the owner that no matter how bad they want it, you won't do it.

July 15, 2007 1:13 PM
Velda Miller
Member Since '03

Velda Miller said:

And, yes, I'm a yankee transplanted to Texas 10 years ago but I was born in southern Ky.

July 15, 2007 1:17 PM
Candice A Donofrio
Member Since '07

Candice A Donofrio said:

You can buy pretty authentic looking fake surveillance cameras. . .

July 15, 2007 1:27 PM
Team Stevens
Member Since '03

Team Stevens said:

Pepper spray is a good idea as well.  Thanks Velada  Candice cut baby.  I love puppies.

July 16, 2007 9:24 AM
Arthur Peterson
Member Since '06

Arthur Peterson said:

I am all for carrying a gun. Just be sure to get the training you need to use it properly, and the liscenses you need to carry it concealed.

This is a crazy world folks. Pepper spray works to a degree but if they are on certain drugs it will only make them angry and get you hurt. There is no such thing as a perfectly safe place anywhere. There are only areas where the risk is lower.

Personally, I would rather carry a gun and never need it, than to need a gun and never carry it.

Sincerely,

Arthur

July 16, 2007 1:11 PM
Anna Horton
Member Since '07

Anna Horton said:

I too, grew up in the South, we learned to shoot a pistol, with supervision at around age 5. We used to shoot skeet, hunt, etc. I know guns.

I also choose not to live my life in fear. I would not do an open house anywhere I felt it might be necessary to have a gun. An acquaintence of ours, one of the first in Texas to obtain a license to carry, was killed by his own pistol when he failed to use it appropriately. This is statistically proven to be the case more times than not.

If you learn to listen to your gut and react to it, more times than not, it's right.

July 16, 2007 1:40 PM
Anna Horton
Member Since '07

Anna Horton said:

I forgot to add, but you didn't say where the open was held, I Grew up going to Galveston every weekend to go fishing on the family yacht (HA!) Have friends that have lived in fabulous and not so fabulous Victorians down there. We have also heard lots of gun fire in the middle of the night and heard about strange folks wandering around.

If I lived in Galveston I would probably make sure the .45 was loaded and convenient. Still wouldn't carry it with me.

Oh, and as for us Suthr'in girls stickin together. My Daughter, now attending Stanford, knows how to shoot, too.

July 16, 2007 1:52 PM
Cathy  Clark
Member Since '06

Cathy Clark said:

Guns ain't exclusive to the South, honey!  While you don't see many in the urban areas (at least not licensed ones) go out to the more rural areas and you'll find many.  I passed my written test a few months back but haven't had a chance to get practice in.  But I'll get there!

Just the thought that I may get a gun license keeps my daughter's suitors well in line!

Open Houses can be scary at times.  While I've never had a bad situation, our office makes a schedule to call any agent hosting one every half hour.  With all of us making calls, we each get a call about every 10-15 minutes.

I like the security camera idea!  Rather like the ADT sticker in the window even when you don't have the system.  We have to answer even if we're with a potential Buyer.  I just say "this is my security call and I have to answer".  Buyers understand.  No answer, call the police.

One other thing, calling 911 from a cell phone will not get you to the local PD.  It gets routed through your cell provider almost like dialing information.  I have the local PD's business line on speed dial.  In off hours, it's answered by the 911 dispatcher so I'll always reach my local PD without having to go through the re-routing process.  That was a recommendation from a Client who is also a local Officer.  I have his cell in speed dial, too!  Just in case!  Although he'll be hard to reach for the next 15 months in Iraq.  (Be safe, Mike!)

July 16, 2007 2:10 PM
Arthur Peterson
Member Since '06

Arthur Peterson said:

Anna,

Could you back this quote with the source of your statistics?

"...was killed by his own pistol when he failed to use it appropriately. This is statistically proven to be the case more times than not."

The National Rifle Association has conducted study after study on these scenarios and their "statistics" show the opposite outcome.

I am not trying to be argumentative, just want to know where you get your facts.

Sincerely,

Arthur Peterson

July 16, 2007 2:56 PM
Shelly  Constantz
Member Since '07

Shelly Constantz said:

I'm in the South, don't have a gun, don't want a gun, don't want to be around a gun.  And won't do an open house If I felt I needed a gun.  Cause I don't like them.

July 16, 2007 3:02 PM
Anna Horton
Member Since '07

Anna Horton said:

HPD aka, Houston Police Department

July 17, 2007 8:31 PM

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