I too get caught up in this whirl of technology. At the end of the day people matter most. It is our relationships with our family, friends, co-workers, other agents and clients that are most important. 85% of our clients choose to work with a realtor because of who the realtor is as a person - it is not just what they have to offer. Yes roughly 15% the sellers are looking for who will do the most for them at the lowest cost. These people are looking for a deal and that number is growing exponentially day by day.
They say character is what you do when noone is looking. I know that many of you go above and beyond on a daily basis and if someone notices you say it is no big deal. It is a big deal and my fellow realtors you are special. Let people know how you "pay if forward".