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Michelle Leonard

Help!!! What do you do when you have 2 clients interested in the same house?

By: Michelle Leonard
Tuesday, March 27, 2007 3:34 PM

In my 20 years of real estate - this has only happened a few times that I can remember. How would you handle it?
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Comments

Alan Swinamer
Member Since '05

Alan Swinamer said:

Michelle,

I had this happen to me 2 months ago. I told both clients that I have another one interested in the property, and also assured them that I wouldn't or couldn't divulge any information to the other as to how the negotiations were going if it got to that stage. They appreciated the fact that I informed them. One actually found a property that suited their requirements better, and didn't pursue the initial home, but I think I gained brownie points with both.

March 27, 2007 1:50 PM
Mary Welch
Member Since '04

Mary Welch said:

It depends on your scenario as to how I answer. I have had this happen and basically if you have both buyers, get offers, not letting the other know who has offered what. If one of the buyers is with another agency let the agent know that you have an interested party as well. Basically, not knowing your big picture, first money wins. One buyer may be qualified already. Don't know the big picture, but someone may go away mad unless you have a similar property, good luck. But they both need to get their offer on paper, now.

March 27, 2007 1:58 PM
Natalie Ginnow
Member Since '06

Natalie Ginnow said:

Are you the listing agent AND have 2 buyers working with you? This must be a very nice house! Good luck!

March 27, 2007 2:13 PM
Todd Clark
Member Since '06

Todd Clark said:

I have had this happen. Show both parties the house and then if both parties want to put offers in, just explain to both parties you are working with another couple that is also interested in this house and that you going to take both offers to the owner just as you would for a single buyer. You won't devuldge any information about either parties financing situation and or how high the offer is. You are just a messanger and nothing more.

They should respect your honesty and completly understand. If they don't feel comfortable with this, have someone else in the office accept the paperwork from this couple and present the offer for a 20% referral fee.

March 27, 2007 3:10 PM
Michelle Leonard
Member Since '06

Michelle Leonard said:

Natalie, I am not the listing agent.  "Client A" bought a home from me about 4 years ago when she was referred by her sister. "Client B" was referred to me just this year by her friend who was another past client - and I have her house pending so she needs a home

March 27, 2007 3:16 PM
Sharron and Steve Lobman
Member Since '06

Sharron and Steve Lobman said:

I say, take a moment to praise God!!!

March 27, 2007 3:50 PM
Matthew Collinge
Member Since '03

Matthew Collinge said:

We have been talking about this a bit in our office and here (Vancouver Canada) we have come to the conclusion that the best solution in terms of protecting yourself is the Buyers Agency Agreement we have here that specifically states that it is not a conflict of interest to work with more that one buyer on the same property. Under our agency disclosure rules you would essentially be required to tell each party the negotiating posistion of the other with some agreement specifically limiting your agency relationship.

Be careful!

March 27, 2007 4:43 PM
Matthew Collinge
Member Since '03

Matthew Collinge said:

oops....last sentence should have read "withOUT some agreement specifically limiting your agency relationship."

March 27, 2007 4:47 PM
Thomas Preston
Member Since '06

Thomas Preston said:

Oh you poor thing.

March 27, 2007 5:02 PM
Linda Reynolds
Member Since '05

Linda Reynolds said:

What a nice problem to have!  I have been in this situation as well and the best thing is to disclose you are working with another buyer who is also interested in the property and do not tell them what the other is doing.  Just think twice before you speak and you will be fine.

March 27, 2007 5:12 PM
Jean Powers
Member Since '07

Jean Powers said:

I would NEVER represent 2 buyers who are negotiating for the same property. I feel it is definitely a conflict of interest. I cannot give more than 1 buyer advice or help them negotiate a transaction when I have knowledge of terms and price that is in conflict with the other. I do not feel any agent can do this and properly represent both buyers. One of the buyers should be given to another agent and work out some kind of referral fee. I always ask the question, How would I feel if I had an agent representing me and another buyer for the same property? I wouldn't feel it was very ethical.

March 27, 2007 6:18 PM
Dan Tolman
Member Since '06

Dan Tolman said:

The broker should be made aware of the situation.  In Connecticut, it is recommended that the 'designated agency" rule be invoked.

With one of the buyer's permission, the broker assigns or designates another agent in the firm to represent them.  Referral fees vary, I would offer out 25%.

If it is both parties intention to extend an offer on the same property, and they are represented by the same agent, I would say it is conflict of interest and nearly impossible for one agent to maintain fiduciary care for both.

March 27, 2007 6:43 PM
Mark Cohen
Member Since '03

Mark Cohen said:

In Florida we have Transaction Brokerage and you can work with as many buyer clients as you are fortunate to have without breaking the law.  You also can be the listing agent at the same time.  There are specific laws to follow to avoid conflicts of interest.  

Just write up both offers, present both to the listing agent, wait to see which one is accepted or counteroffered.  The listing agent, if they are smart, will tell the seller not to counter two offers at one time or they could have two contracts.  The seller will counter one of your offers and work with it until it becomes a contract or falls apart.

If it falls apart, re-offer the other one with some changes.

March 27, 2007 8:48 PM
Jean Powers
Member Since '07

Jean Powers said:

An agent writing offers on a property for more that 1 party is a conflict and that agent cannot not possibly do those buyers justice. In Northern Ca. seller's do make multiple counter offers to buyers. If done properly and ethically, this gives all buyers a fair chance to purchase a property. Agents need to decide what is more important, commission or their clients. I always put my buyers and sellers in first place.

March 28, 2007 9:27 PM

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Michelle Leonard
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Michelle Leonard
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