I had a young, high income couple ask me to show them homes on Saturday. They found me online and we were meeting for the first time. No sooner had the introductions been made than the husband asked me if I’d rebate half my commission to them at closing. I calmly explained that they did not need to worry about my commission since the selling side would pay that. He replied, “Oh, I know all about that but we have already done MOST of the leg work for you and we have had friends say their Realtors gave them a big rebate at closing.” I replied, “Yes, there are Realtors who probably would do that but I do not. Perhaps your friends will give you the name of their Realtor.” He replied, “Well, these friends live in California.” I told him, “Well, I am sure there are a few desperate Realtors here in Texas, too, but I am not one of them.”
I then went on to tell them that for my full commission I could likely save them more money by negotiating a lower sales price and/or the seller paying some of their closing costs, etc. They said, “Oh, anyone we work with will have to do all those things and offer a rebate.” I said, “Thank you for telling me all this in the first few minutes of our meeting, rather than just before to the closing date. I really appreciate that, because I do not rebate my commission and perhaps I am not the Realtor you are looking for.” I stuck to my guns.
This was Saturday and they called me Monday morning to say they want to go ahead and use me not only for their own purchase but their parents are retiring to this area and they would like for me to help find a home for them as well. When I left them Saturday I felt sure they would not use me and I was fine with that, but now I have doubled my business with them. I assume it will all work out well, but I will let you know if it turns out otherwise in the end.