This is a topic that is near and dear to me...especially as I answered one of the posts made earlier about Days On Market. As I answered that question, specifically about the Katy Texas Real Estate market, I realized that in the last three years that I have been offering my guarantee, I have NEVER had a client use my guarantee to cancel a listing agreement. So on top of never having had an expired listing (minus a withdrawn from the market which doesn't count because the home wasn't actually being marketed) in the last three years, I have never had a seller FIRE me for not doing my job.
My guarantee is pretty simple really, and while I won't bore you with the exact wording, it basically states that if at anytime the seller does not feel I am doing my job, to let me know and I have 7 days to correct the issue. If I do not correct it, they are free to cancel the listing agreement with no repercussions from my broker.
Now recently I have been seeing some "MONEY" guarantees and I wondered, what's YOUR guarantee to your client when they hire you?