I have read with great interest, the comments at another post lamenting the lack of stringent training and testing prior to the issuing of a real estate license to a licensee. While I would agree that the testing process seems to merely "weed out" the illiterate and the undisciplined, it is my contention that the real root of the public's mistrust of the real estate industry stems from incompetent agents who lack ethics and people skills.
In this "Age of Information," it is not so difficult for a willing and intelligent person to find the knowledge that he or she is seeking. I, like most newer agents, am highly aware that my broker and other more experienced agents, possess more knowledge of real estate than I do. For that reason, I consult with and learn from my broker to be sure that I am providing each client with accurate information and expert advice and guidance. He is my "on the job" mentor. Additionally, I participate in this "Online Mentorship," and I freely ask questions and seek information from reliable sources. With each day that passes, I learn more and I become better prepared to serve my clients.
On the other hand, I do not think that honest and ethical behavior or good people skills can easily be learned. To me, these are the greatest limitations of the more incompetent agents.
It seems that each and every day since I have become a real estate agent, I have been confronted with an opportunity to "do the wrong thing." Whether it is a neighbor who would like to "pay me a little sumpin' sumpin'" to sell his house without the broker's knowledge; the seller who wants me to ignore the proposed prison that will be built across the street; or the little old lady who wants me to "tell her what I think" about another brokerage in town, opportunities for dishonesty and unprofessionalism abound to an extent that I have never before experienced.
Then lets talk about "people skills." I have truly been stunned by the number of agents who have let me know that they HATE working with buyers. They hate "carting them around." These agents freely admit (and I quote) "I want to sit in my office and have contracts brought to me." Too often these listing agents do not spend money on advertising, but rely on another agent to find a buyer for their listing.
I am of the opinion, that a person who cares about people would understand that accepting a listing is a great responsibility. You are promising the seller that you will do everything legitimately within your power to sell their property in a timely manner and at the best price possible. That responsibility includes spending money for advertising, and taking the time to communicate with the seller frequently and honestly.
Even though I am a newer agent, I have confidence that my honesty, intelligence and love of people truly outweighs my lack of experience in the profession.
It takes a special person to "have what it takes" in this business. The Reliberation participants that I have met here are a noisy, opinionated and energetic group of agents and brokers who truly represent the best and brightest. I love the "spirited" discussions and the witty repartee.
You bring light and hope to this business of serving others as they make extremely important real estate decisions.
Have a great day!
Sharron Lobman