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The C Team

Ticked Off Prospect

By: The C Team
Saturday, July 07, 2007 11:24 AM

Woke up this morning to a lead in my email.  Great, I thought.  Then I saw I had 9 junk emails because the prospect had signed up for a bunch of drip emails.  Then the prospect had the nerve to get mad at me because I required a sign up to have the listing attachment emailed.  I mean, is it that big of a deal to give a name and email if you are interested in having the listing attachment emailed?  Perhaps the prospect couldn't figure out that he didn't have to "opt-in" to the drip emails.  It was checked. 

Most of the time, my prospects just come and go as they please.  I have had one other do the same thing and he also had check to "opt-in" to the drip email on a return trip and then sent me a nasty email to remove him. 

Maybe I just woke up in a bad mood today and if getting frustrated with potential prospects having a negative response on a semi-regular basis.

Devil Can't we all just feel the love . . .

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Comments

Cathy  Clark
Member Since '06

Cathy Clark said:

"Couple Picture" can we have a name so we know who's writing?  Thanks.

Anyway, welcome and that was a bummer to wake up to. It sounds like your prospect has probably been "burned" in the past with a "Haunting Realtor".  Cut him some slack, apologize for the misunderstanding, welcome him to the site with a "hope you find it helpful".  Kill him with kindness and that will set you above the rest he's probably dealt with.  He's a potential Client and you'll probably provide him with a breath of fresh air!  This is an opportunity for you to set yourself apart from your competition!

Welcome!

July 7, 2007 12:02 PM
Radley Reiff
Member Since '04

Radley Reiff said:

Yes, Cathy is totally right.  Buyers need fresh air.  Forget drip email approach, go with the topless approach.

- Radley

July 7, 2007 12:11 PM
Cathy  Clark
Member Since '06

Cathy Clark said:

Ignore him.  Except that part about "Cathy is totally right".

July 7, 2007 12:13 PM
Phil Anderson
Member Since '04

Phil Anderson said:

Of course, Cathy is right.  What have you to lose?  I'd try to make amends, and if it doesn't work out, nothing lost.

But, that is why I'm so leary of drip emails.  I have them set up selectively, but I know that when I used to get on someone's drip, before I knew what they were, I saw thru it and it really peeved me!  I know we have an "opt-out" selection, but not every layman sees it.

July 7, 2007 12:15 PM
Candice A Donofrio
Member Since '07

Candice A Donofrio said:

Let it roll off your back, C Team.

Internet real estate is full of 'suspects' with ADHD. Kill 'em with kindness.

Sometimes it will be that petulant prospect who will turn out to be a great client . . . I know because I can be like that  . . . not sure why, menopause or midlife crisis, take yer pick . . . LOL

July 7, 2007 12:20 PM
Joe Schutt
Member Since '06

Joe Schutt said:

I agree with Cathy. Kill them with kindness.

Phil said - What have you to lose?

According to Radley - your top!

July 7, 2007 1:11 PM
The C Team
Member Since '04

The C Team said:

Thanks for the help.  I do the posting, but guess I forgot to sign my name.

I thought Radley lost his head and removed his top as a bribe

Darcy

July 7, 2007 4:34 PM
Joe Schutt
Member Since '06

Joe Schutt said:

He may have. It has been a crazy weekend around here. Anything is possible.

July 7, 2007 7:24 PM
Shelly  Constantz
Member Since '07

Shelly Constantz said:

Hi C team.  From a fellow ERA onian.  

July 7, 2007 7:26 PM
Gene Carey
Member Since '07

Gene Carey said:

What the heck is an 'onian' ? I know at RE/MAX we are fellow 'balloonheads' (the reason being, when someone doesn't upload their personal photo, the default photo setting on their RE/MAX page is a balloon. Therefore they are called 'balloonheads')

Now it's your turn to explain 'onian'

July 8, 2007 9:45 PM
Shelly  Constantz
Member Since '07

Shelly Constantz said:

I made it up!!!  and if it is used 3 times it becomes a real word. I just need one more person to say ERA onian!!  come on someone (JOE), I'm counting on you.

shelly

July 8, 2007 10:21 PM
Joe Schutt
Member Since '06

Joe Schutt said:

I cannot let you use that to describe yourself!! It sounds too much like the word below. And I don't think you are characterized by error!

'eronian'

_________________________________________________

Main Entry: er·ro·ne·ous

Pronunciation: i-'rO-nE-&s, e-

Function: adjective

Etymology: Middle English, from Latin erroneus, from erron-, erro wanderer, from errare

1 : containing or characterized by error : MISTAKEN <erroneous assumptions> <gave an erroneous impression>

2 archaic : WANDERING

July 9, 2007 6:58 AM
Shelly  Constantz
Member Since '07

Shelly Constantz said:

Friends don't let Friends call themselves errors?  that is a nice.  Thanks.

July 9, 2007 8:02 AM

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