My husband had coached baseball on and off most of his adult life.  When he was in his 20's he coached American Legion, and took his team quite far into the playoffs, I think they went all they went to regionals.  He has coached softball for the company teams, and most recently he coached our sons little league team.

In the playoffs, the head coach was not available to be at the game, and he asked Joel (my husband) to step up to the plate and be the man.  Joel agreed.  We were playing a particularly rough team with a coach that tended to bend the rules and intimidate the umpires and the young players.  Not a real role model.  Anyway, we were at a tense part of the game, and the team really, really wanted to win this one.  A ball was hit by our player, up towards first, the little guy was running as fast as could, the ball was picked up and thrown, lots of action, the kid makes it safely, barely.... but the ump calls him out.  The crowd goes nuts.  The poor umpire (who was only a teenager, is visibly upset)....  Joel calls a time out, walks up the ump, and quietly says,

What's up, Ump? Well, from my first angle he looked out.  The other ump walks up and says the kid was safe.  First ump says, but I am the ump and my ruling stands.  Joel quietly nods his head, and says, You know even in the big leagues Umpires can make a mistake.  and the best umpires will stand up and correct their mistake when they make when.  You can too. 

The umpire reversed his ruling.  We got to finish out the game, and move on in the series. 

Have you made a mistake?  Did you correct your mistake?  How?  Bill, I'm sure this reminds you of a good client.....