Overcoming Objections? Do you do it? Why or why not? I'm talking about taking a buyer out to see a property, and they don't like the color of the wall or they don't like the natural wood trim? Well, you can paint it or better yet, in this market, ask the seller to paint it. I'm astonished at the inability of some agents to help their clients "see" a way around obstacles. I was out with clients today, and one house we looked at was perfect in every way, except the laundry room/closet was located in the kitchen area. That was a deal breaker for them. And moving the laundry room is difficult at best. But we looked at another house that had wood paneling, which they don't like, and I started talking to them about how painted wood paneling actually looks good. gives texture, movement and brightens a space. The home went from not even considering, to the maybe pile. I want them to have some maybe's. I would like to sell them a house. I would like to go to closing. I don't mean talking folks into buying a house that is wrong for them. I am talking about helping a buyer see a home in a positive light.
I also am surprised at agents that don't do a little homework in advance and *know* that a home is priced way under the competition. When it is my listing, and the agent calls to show, I will tell them: Please check the comps and the competition, this home is priced xxx under market and with these schools is a very good deal. Then the agent calls back and says something like, they didn't like the paint. Are you kidding me? They are getting premeir neighborhood at cheeseburger prices and you can't overcome a paint color?
What am I missing here? Do you think it is your job to help overcome objections or point out the positives along with the negatives? What are some of your best responses to objections? Do you like the listing agent to point out things PRIOR to visiting the home?
Shelly